Cancelation Policy
You have to cancel your event — bummer! We were excited to serve you and hope we have a chance in the future.
For cancellations, unfortunately no refund will be given but this amount can be credited toward a future event!
*Please note, if we’ve already ordered items like custom branding which is non-returnable and non-refundable for us, you will still be charged for those items.
Rescheduling
Under most circumstances, we’re happy to offer flexible rescheduling.
However, due to the deadlines we have with the vendors who provide us with coffee, pastries, custom branding, and other products, we have to maintain the following limits on rescheduling:
For single day events, we will reschedule with as little as 72 hours notice. Unfortunately, we aren’t able to reschedule single day events with less than 72 hours notice and you will be charged for the full event service.
For multi-day events, we will reschedule with as little as 7 day notice. Unfortunately, we aren’t able to reschedule multi-day events with less than 7 days notice and you will be charged for the full event service.